Customer Service

Your Trusted Partner for Longtime Support, Warranty Assurance, and Swift Issue Resolution.

After-sales Contact

Working time:9:00am-18:00pm Mon-Sat. Email:service@sztrulux.com Tel:+86 135-1047-3041
  • hardware 1
  • software 2
  • Integration 3

FAQs

  • Do I need to open an account in order to shop with you?
    No, you can buy it directly
  • Do I need to open an account in order to shop with you?
    No, you can buy it directly

The following scenarios are not within the scope of warranty service:

Problems arise after the warranty period has elapsed.

Screen damage or malfunctions resulting from improper usage during the warranty period.

Product damage or malfunctions caused by force majeure circumstances, including but not limited to war, acts of terrorism, and other uncontrollable events. If repair services are required post-warranty for issues related to force majeure, reasonable repair fees, and additional charges will be applicable.